Frequently Asked Questions
What does the 2mm Ember Guard Tile Valley Guard Kit actually protect against?
The 2mm x 2mm aperture is our fire-rated mesh - it's designed to block wind-borne embers during a bushfire, plus finer debris and leaves. It also keeps out birds and mice. If you only want leaf and pest protection (not fire), our 4mm range is the more economical choice; choose this 2mm kit when ember protection matters.
How do I install it in a tile valley?
Tile valleys are the most challenging install to get looking clean, so take your time — installation videos are coming to the website soon. Lay the mesh down the valley, then on each side cut it in a zig-zag of vertical and horizontal cuts, leaving enough mesh on the high side of each tile to tuck under. Work down each side and fully cut, lift and tuck each tile before moving to the next — if you make all the cuts first, tucking pulls the mesh and throws off every remaining cut, usually costing you a fresh roll. Keep your vertical cuts on the lines where two tiles meet, as lifting one tile naturally lifts the next.
How is the 2mm Ember Guard different from your standard 4mm mesh?
The 4mm range (3mm x 4mm aperture) handles leaves, twigs, debris, birds and mice for everyday gutter protection. The 2mm Ember Guard has a much tighter weave so it also stops wind-borne embers and catches finer matter - it's the right call if you're in a bushfire-prone area and want that extra fire protection.
Is this kit genuinely fire compliant?
Yes - our Ember Guard mesh is CSIRO tested, non-combustible and manufactured to AS 3959-2018, making it suitable across BAL ratings for bushfire-prone areas. We won't quote a specific BAL rating for a single kit on a webpage; if you need documentation for a particular BAL requirement, call us on 1300 156 197 and we'll point you to the right product and paperwork.
What's in the Tile Valley Guard Kit and how is it sold?
This is a fire-rated DIY valley kit built around our 2mm Ember Guard mesh with the fixings to guard the valleys on a tile roof, supplied in 1000mm width. Mesh is sold in 10-metre (10m) increments, not per-metre. For unusual valleys or box gutters we build custom kits on request - just give us a call on 1300 156 197.
What colours can I get, and can you cut a custom width?
We offer the full Colorbond-matched colour range, bar a few shades the steel suppliers have discontinued. If you need a non-standard mesh width we can cut it for a small $25-per-roll cut fee - mention it when you order.
Will this stop possums, and do I need it in my valleys for birds?
Honest answer on possums: a determined possum will get through standard aluminium mesh - we've seen jobs where possums ripped straight through aluminium to get back to their young in the roof. Possums need a steel mesh option, and we can source steel kits on request, so give us a call on 1300 156 197. (This 2mm Ember Guard kit is built for embers, fine debris, birds and mice.) And if birds are your only concern, you generally only need guard on the gutters, not the valleys - so don't pay for valley mesh you may not need just for birds.
How does the 20-year warranty work, and will I never clean my gutters again?
Our 20-Year Industry-Leading Warranty covers degradation of the material itself - the mesh and powder coating breaking down or fading - which is where our locally-sourced Australian steel and premium powder coating earn their keep. We use steel from leading Australian suppliers and a salt-spray-tested coating (1000+ hours) so it resists the fading and rusty-red screws you can get from cheap overseas imports. To be straight with you: gutter guard minimises maintenance, it doesn't eliminate it - very fine matter like seeds, blossom and pine needles can still pass or sit on top - and the warranty doesn't cover damage from falling branches, hail or neglect.
How do I install it, and what does shipping cost?
This kit is designed for DIY - follow our installation guides, secure your ladder, use a harness and take your time up on the roof. Shipping is free over $500 or a flat $20 under $500, dispatched from our Gold Coast warehouse with 1-7 days to most metro areas, usually same or next business day depending on stock.
How do I know if my tiles have storm clips?
It depends on your roof's wind rating. Under the Australian tile-fixing standard (AS 2050) and the National Construction Code, the higher the wind classification the more tiles are mechanically clipped — so coastal, elevated and cyclone-prone roofs (including Queensland) are far more likely to have storm clips, while many inland suburban roofs have few or none. We've installed across these conditions, so our tip is simple: before you start, lift a few tiles along the gutter line and check. If they're clipped, release the clips first — it's much harder once the mesh is laid. In Queensland, two chisels work well: one to lift the tile, one to release the clip. (General guidance — your roof's fixing depends on when and where it was built.)