Frequently Asked Questions
What is the difference between this 2mm Ember Guard and your standard 4mm gutter guard?
Our 4mm mesh (3mm x 4mm aperture) stops leaves, twigs, debris, birds and mice. This 2mm Ember Guard (2mm x 2mm aperture) is the fire-rated choice — the tighter weave blocks wind-borne embers and finer debris, which is what you need in a bushfire-prone area.
How do I install it on a tiled roof?
Roll the mesh out and pin it, and fit the trims to the gutter. At each tile, make two vertical cuts in the mesh from where it sits on the second row of tiles down to where it meets the first row, then lift the tiles one at a time and tuck the mesh underneath the second row. Before you start, check your tiles for storm clips (see the storm-clip question below) and release any first. A chisel slid under each tile helps lift it while you tuck with the other hand, and trimming the mesh so it overhangs the second tile by only a couple of centimetres makes tucking much quicker. Secure your ladder and use a harness.
Is this mesh actually fire rated, and what BAL ratings does it suit?
Yes. The Ember Guard is non-combustible aluminium, CSIRO tested and manufactured to AS 3959-2018, so it's suitable across BAL ratings for ember protection. We deliberately don't slap a single BAL number on it — your required rating depends on your site's bushfire assessment, so check that against your local requirements.
What comes in the tile gutter guard kit?
Each kit includes the 2mm Ember Guard aluminium mesh plus the tile-specific saddles, clips and Class 3 self-drilling screws to fix it down — everything to do the run as a DIY job. Got an unusual roof or box gutters? Call us on 1300 156 197 and we'll build a custom kit.
How is it sold and can I get my mesh cut to a custom width?
Mesh is sold in 10-metre (10m) increments, not per metre, so order the total length your gutters run. We can cut custom widths for a small $25-per-roll cut fee — handy if your tile profile needs a specific overlap.
What colours can I get?
We offer the full Colorbond-matched colour range across mesh, trims and screw coatings, bar a few colours the steel suppliers have discontinued. Tell us your roof colour when you order and we'll match it.
Will this stop birds and possums getting into my roof?
It stops birds and mice easily — and a tip that saves you money: for birds you only need guard on the gutters, not the valleys, so don't get talked into valley mesh you don't need. Possums are different — they'll rip through aluminium to get back to their young, so if possums are the issue you need a steel mesh, which we can source on request.
Does the 20-year warranty mean I'll never clean my gutters again?
Honestly, no — gutter guard minimises maintenance, it doesn't eliminate it. Very fine matter like seeds, blossom and pine needles can still pass through or sit on top, so think of it as far less cleaning, far less often, not zero. The 20-year warranty covers degradation of the material and coating itself; it doesn't cover damage from falling branches, hail or neglect.
What about quality and how is it shipped?
We use locally-sourced steel from leading Australian suppliers including BlueScope®, with a premium powder coating that's salt-spray tested past 1000 hours — cheap overseas imports often look fine then fade fast and go rusty at the screws. Shipping is free over $500 (flat $20 under that), dispatched from our Gold Coast warehouse same or next business day, typically 1–7 days to metro areas.
How do I know if my tiles have storm clips?
It depends on your roof's wind rating. Under the Australian tile-fixing standard (AS 2050) and the National Construction Code, the higher the wind classification the more tiles are mechanically clipped — so coastal, elevated and cyclone-prone roofs (including Queensland) are far more likely to have storm clips, while many inland suburban roofs have few or none. We've installed across these conditions, so our tip is simple: before you start, lift a few tiles along the gutter line and check. If they're clipped, release the clips first — it's much harder once the mesh is laid. In Queensland, two chisels work well: one to lift the tile, one to release the clip. (General guidance — your roof's fixing depends on when and where it was built.)
